Abu Dhabi Airport Reduces Waiting Times and Increases Capacity with Smart IoT Technology

Dubai, UAE – May 21, 2018 – Dubai Technology Partners LLC (DTP), the region’s leading systems integrator for the aviation industry, announced that it has joined forces with Xovis, the leading provider of people flow monitoring solutions, to help improve operations at Abu Dhabi International Airport (AUH).

Serving 24 million passengers per year, AUH is one of the fastest growing hubs in the world and it is anticipated that the annual passenger throughput will grow to 45 million passengers within the next 10 years. Integrated with DTP’s desk planner solution, the Xovis Passenger Tracking System (Xovis PTS) will allow Abu Dhabi Airports, the operators of Abu Dhabi International Airport, to improve passenger flow and reduce waiting-time in critical areas like check-in, security, immigration and baggage-claim, dynamically manage airport resources and ultimately increase capacity and passenger satisfaction.

 

Screenshot of Xovis PTS.jpg

 

Commenting on the decision to partner with DTP and Xovis, Abdul Majeed Al Khoori, Acting Chief Executive Officer at Abu Dhabi Airports said: “This project has been key in meeting the growing challenge of balancing the increased volume of passengers and operational efficiency. With the implementation of this smart technology solution provided by experts such as DTP and Xovis, the team will be able to anticipate and respond to traveller flows for better real time and planning decisions. The intelligence that the system is delivering has already proven its value by providing actionable information and real time inputs during recent Low Visibility Operations.”


“With the implementation of this smart technology solution provided by experts such as DTP and Xovis, the team will be able to anticipate and respond to traveller flows for better real time and planning decisions.”

-Abdul Majeed Al Khoori, Acting Chief Executive Officer at Abu Dhabi Airports


After a successful trial at a check-in area in Terminal 3, DTP, using Xovis’ Smart IoT Technology, has deployed 455 Xovis 3D sensors in 19 sites in T1, T1A and T3. “DTP was in charge of the turnkey project management, including sensors installation, provision of infrastructure and integration between the Passenger Flow Management solution and different airport and airline’s operational systems. We have designed and implemented a Desk Planner module, that enables the airport to forecast “desk demand” for security and immigration areas. Moreover, we analyze and layout the collected data and KPIs on interactive airport maps to allow the airport operations to react with necessary measures against any challenges in the passenger flow that might arise, in a timely manner. Finally, we have provided several business intelligence tools that empower airport managers to monitor SLAs and performance of different teams (Operations, Airport Services, Security and Immigration) that are involved with the passengers’ flow,” explained Abdul Razzak Mikati, managing director at DTP.


“We analyze and layout the collected data and KPIs on interactive airport maps to allow the airport operations to react with necessary measures against any challenges in the passenger flow that might arise, in a timely manner.”

– Abdul Razzak Mikati, managing director at DTP.


The installations at AUH strengthen Xovis’ position as leading provider of people flow monitoring solutions in the region. “After Dubai and Doha, we welcome Abu Dhabi to the Xovis family. To be part of AUH’s growth strategy is a great opportunity to show what we are best at – helping airports bust queues and boost passenger satisfaction. We look forward to working together on future projects, with our esteemed partner DTP, in this rapidly growing region”, concluded Andreas Fähndrich, Managing Director, Xovis Airports.


 

“To be part of AUH’s growth strategy is a great opportunity to show what we are best at – helping airports bust queues and boost passenger satisfaction.”

-Andreas Fähndrich, Managing Director, Xovis Airports


About Abu Dhabi International Airport (AUH)
Operated by Abu Dhabi Airports, AUH is the second largest airport in the UAE and one of the fastest growing aviation hubs in the world, serving over 24 million passengers per year and 100+ destinations in more than 50 countries. Passenger throughput is anticipated to rise to more than 45 million within the next ten years. A number of major initiatives at AUH aim at increasing capacity, enhancing passenger experience and establishing the airport as world-class transit hub. AUH was named “Airport of the Year” at Air Transport News Awards 2016 and ranked seventh best airport in the world by Skytrax World Airports Awards in the 20-30 million passengers per year category. Abu Dhabi International Airport was also named “Best Airport in the Middle East” by ACI’s ASQ Awards for both 2016 and 2017.

About DTP
DTP is an aviation solution pioneer and system integrator with a broad portfolio of solutions to support the aviation industry. We offer cutting edge technology, including airline and airport operation management and forecasting, Special Airport Systems, Business Intelligence and Predictive Analysis solutions. tNexus, our cutting-edge solution, captures, analyzes, and integrates process information from all kinds of sources to enable real-time collaboration among various stakeholders. It is equipped with deep analytics and forecasting capabilities to enhance the decision-making process. DTP services world-class customers including Dubai Airports, Abu Dhabi Airports and Emirates Airlines.

About Xovis
More than 50 international airports count on Swiss-based Xovis to measure waiting times and other KPIs. Based on the gathered data, airports optimize their resource planning. The Xovis 3D sensors and software solutions stand out with unmatched accuracy, reliability, ease of use, a sophisticated data privacy concept and independence from signal emitting devices. Xovis 3D sensors are also establishing as standard in the retail and other industries.
Ceiling mounted Xovis 3D sensors count and track passengers anonymously. The Xovis software receives data streams from the sensors and measures KPIs such as queue lengths, waiting times and passenger throughput. This real-time data empowers the operations team to identify bottlenecks, manage staffing levels and other resources.